She takes the time to understand clients’ needs and what matters most to their people, research, and business. That understanding helps her connect clients with the HED’s design teams to explore how their facilities and campuses can support their work and adapt over time.

Working with clients, Sarah and the HED’s design teams explores different scenarios for how an organization might evolve and what each could mean for its facilities and campuses. These conversations help clients see their options, consider the steps each path would require, and make decisions that support their work today while preserving flexibility for the future.

Sarah’s insight into the market helps her recognize signals of change and bring the right perspectives into the conversation. She believes lasting partnerships grow through specific questions, candid dialogue, and trust built over time.